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Your Privacy Matters to Us

Your Security, Our Responsability

Contact Us About Privacy

Protecting Your Personal Information Every Step of the Way

Privacy Policy

Bay Junk values your privacy and is dedicated to ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your information. By using our website, you agree to the terms outlined here. Please review our policy to learn more about how we safeguard your data.

1. DEFINITIONS

  • “Data” refers to both Non-Personal Information and Personally Identifiable Information (PII) collected through our website and services.


  • “Non-Personal Information” includes any data that does not identify an individual, such as aggregated usage data, anonymized analytics, or browsing behavior.


  • “Personal Information” or “Personally Identifiable Information (PII)” includes any information that can be used alone or in combination with other data to identify a specific person. This may include, but is not limited to:



  • Name (first and last)
  • Street address
  • Email address
  • Phone number
  • IP address
  • Any other information voluntarily provided through our website or services


  • “Bay Junk,” “we,” “us,” or “our” refers to Bay Junk LLC, a junk removal service provider.


  • “Site” refers to Bay Junk’s website (bayjunk.com) and any related online services, domains, or applications.


  • “You” or “your” means any individual or entity visiting, accessing, or using our website or services.


2. Information We Collect & Your Consent

You are not required to provide any Personally Identifiable Information (PII) to browse the publicly available sections of our website. However, if you wish to use our services, request a quote, schedule junk removal, or contact us, we may collect certain Personal Information from you.

By using our website and providing your information, you consent to the collection, use, and processing of your data as described in this Privacy Policy.

A. Personal Data You Provide Us

We may collect Personal Data from you in various ways, including, but not limited to, when you:


  1. Request a quote or schedule a junk removal service
  2. Fill out a form on our website or offline
  3. Communicate with us via phone, email, text, or other channels
  4. Process payments for services rendered
  5. Apply for employment with Bay Junk
  6. Engage with our website (browsing, submitting inquiries, leaving reviews, etc.)


We collect or may collect, among other Personal Data you provide to us, the following types of information:


  • Identifiers – Including your name, email address, phone number, postal address, and IP address.
  • Employment and Education Data – If you apply for a job with Bay Junk.
  • Internet & Network Activity – Such as browsing history and interactions with our website or ads.
  • Geolocation Data – If you allow location tracking when using our online services.



We will treat any data that can identify you, alone or in combination with other information, as Personal Data.


How We Use Your Personal Data


We collect this information to:


✅ Provide, schedule, and complete your junk removal services.
✅ Communicate with you regarding quotes, scheduling, and customer service inquiries.
✅ Improve our website, services, and marketing efforts.
✅ Process payments securely.
✅ Comply with legal and regulatory requirements.


By providing your Personal Data, you agree to our collection and use of such information as described in this Privacy Policy. If you provide information about another person, you represent that you have the authority to do so and have obtained any necessary consent.


If you believe we have received your Personal Data without authorization, please contact us immediately so we can address your concerns.

B. Information We Automatically Collect

Bay Junk may automatically collect certain information about you when you visit our website, interact with our services, or communicate with us online.


1. System Information

We may receive technical details from your browser or device, including:

  • Browser type and version
  • Operating system of your device (e.g., Windows, macOS, iOS, Android)
  • Device type and unique identifiers (e.g., mobile device ID)


2. IP Address & Network Information

We may collect your IP address, along with details about your internet service provider (ISP) or mobile carrier to analyze site traffic and security trends.


3. Browsing Activity & Site Interaction

When you visit Bay Junk’s website, we may track:

  • Referring URL (the website you visited before ours)
  • Exit URL (the site you visit when you leave)
  • Pages viewed and time spent on each page
  • Interactions with buttons, forms, or links


4. Location Data

If enabled on your device, we may collect location data through:

  • GPS-enabled devices
  • Your IP address
  • Third-party services that provide location insights


5. Site Usage & Cookies

We use cookies and similar tracking technologies to understand how visitors interact with our website. This helps us:
✅ Improve website performance
✅ Personalize user experiences
✅ Analyze trends and customer preferences


For more details on how we use cookies, see our Cookie Policy section.



6. Aggregated & Anonymized Data

We may convert Personal Information into Non-Personal Information by removing identifiable details. This anonymized data belongs to Bay Junk and may be used to improve our services and website.

3. Cookies, Advertising, and Similar Technologies

Bay Junk uses cookies and tracking technologies to enhance your browsing experience, improve our services, and provide relevant advertisements. These technologies help us recognize returning users, remember preferences, and analyze how visitors interact with our website.

A. How We Use Cookies & Tracking Technologies

When you visit our website, we may place small text files called cookies on your device. These cookies allow us to:


✅ Identify which pages you visit and how you interact with our site
✅ Personalize your experience and display relevant content
✅ Improve website functionality and security
✅ Deliver personalized ads based on your browsing behavior



We do not store unencrypted Personal Data in cookies and do not link Non-Personal Information from cookies to your Personally Identifiable Information (PII).

B. Types of Cookies We Use

Bay Junk may use the following types of cookies:


1️⃣ Strictly Necessary Cookies – These are essential for the basic functionality of our website, such as enabling secure logins and protecting against fraud.


2️⃣ Functional Cookies – These cookies remember your preferences, improve navigation, and help us display content effectively.


3️⃣ Advertising Cookies – These help us show you personalized ads based on your interests. They also allow us to measure the effectiveness of our advertising campaigns.



4️⃣ Analytics Cookies – These collect data on how visitors use our website so we can optimize performance and user experience.

C. Managing & Disabling Cookies

Most web browsers allow you to manage cookie settings by:


  • Blocking all cookies or third-party cookies
  • Receiving alerts when cookies are being used
  • Deleting cookies stored on your device

📌 How to Adjust Cookie Settings:




D. Opting Out of Personalized Ads

Your mobile device may offer settings to limit ad tracking via:


📌
Apple iOS: Adjust in Settings > Privacy > Tracking


📌
Google Android: Adjust in Settings > Ads



Note: Opting out does not prevent all ads, but it reduces personalized ad targeting.

4. How We Use and Share Your Personal Data

Bay Junk is committed to protecting your privacy. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent. The information we collect is used solely to provide, improve, and secure our services.


By providing your Personal Data, you agree to its collection and use as outlined in this Privacy Policy. If you provide data belonging to someone else, you confirm that you have the authority to do so.



If you believe your Personal Data was shared with us without authorization, please contact us immediately so we can address your concerns.

A. How We Use Your Personal Data

Bay Junk may use your Personal Data for the following purposes:


To Improve Customer Service
Your information helps us respond effectively to
customer inquiries, service requests, and support needs.


To Personalize User Experience
We analyze general website usage trends to improve navigation, content, and the overall experience.


To Improve Our Website & Services
We continually refine our
website, pricing models, and junk removal services based on feedback and analytics.


To Process Transactions & Deliver Services
We use your data to
schedule pickups, confirm appointments, provide estimates, and complete payments securely.


To Send Service-Related Communications
Your email or phone number may be used to send:

  • Appointment confirmations & updates
  • Service reminders
  • Customer satisfaction surveys
  • Company updates & relevant offers


For Research & Service Development
We may use customer insights to
develop new services and optimize existing operations. However, your Personal Data is never sold or shared outside of our trusted business operations.


To Meet Legal & Compliance Requirements
We may disclose Personal Data when required to:

  • Comply with legal regulations, subpoenas, or court orders
  • Enforce our Terms & Conditions
  • Protect the safety of our customers, employees, and business operations


For Security & Fraud Prevention
We use
advanced security measures to detect, prevent, and mitigate potential fraud or misuse of our services.


For Business Transactions
In the case of a
sale, merger, or transfer of assets, your Personal Data may be disclosed to ensure continuity of service.



For Payment Processing
Your information is used to securely process payments for the services you request.

B. How We Share Your Personal Data

🔹 With Service Providers & Contractors – We may share Personal Data with trusted third-party vendors who assist in:


  • Payment processing
  • Appointment scheduling
  • Marketing & customer service automation
  • Data security & fraud prevention


🔹 With Advertising & Marketing Partners – We may use third-party advertising platforms (e.g., Google Ads, Facebook Ads) to provide relevant promotions.


🔹 For Compliance & Legal Protection – If required by law, we may share your data with law enforcement, regulators, or other authorities.



🔹 With Your Explicit Consent – If we need to share your Personal Data beyond the purposes outlined here, we will request your consent first.

5. Retention and Storage of Personal Data

Bay Junk retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and security requirements.



We implement reasonable security measures to protect your data while it is stored.

A. How We Determine Retention Periods

To decide how long to store your Personal Data, we consider:


✅ The
type and sensitivity of the information
✅ The
purpose for which it was collected
✅ The
risk of harm from unauthorized use or disclosure
✅ Whether the
purpose can be achieved without storing the data
✅ Any
applicable legal or regulatory retention requirements

B. Secure Storage Measures

Bay Junk takes appropriate precautions to safeguard stored data, including:


🔹
Encryption and secure storage systems
🔹
Access controls to restrict unauthorized personnel
🔹
Regular security audits and updates



Once the retention period expires, we will securely delete or anonymize your Personal Data to ensure it can no longer be linked to you.

6. Security of Your Personal Data

Bay Junk takes data security seriously and implements commercially reasonable safeguards to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction.

A. How We Protect Your Information

We use a combination of technical, administrative, and physical security measures, including:


Encryption – Sensitive data, including payment information, is encrypted using industry-standard security protocols such as Secure Socket Layer (SSL).


Secure Storage – Personal Data is stored in restricted-access systems with security monitoring.


Access Controls – Only authorized personnel have access to sensitive information.


Regular Security Audits – We periodically review and enhance our security practices to prevent unauthorized breaches.

B. Protection of Payment Information

When you provide credit card or payment information through our website, it is:



  • Encrypted using SSL (Secure Socket Layer) to prevent interception.
  • Processed through secure third-party payment providers—we do not store full credit card details on our servers.

C. Limitations of Security Measures

While we strive to protect your data, no system can be 100% secure. You are responsible for:


  • Keeping your account credentials confidential.
  • Avoiding sharing sensitive information through unsecured channels (e.g., email, text messages).


In the event of a data breach, we will take appropriate measures to notify affected individuals and authorities as required by law.

7. Do Not Track (DNT) Signals

Some web browsers offer a “Do Not Track” (DNT) signal, allowing users to request that websites do not collect or track their online activity. However, there is no industry-standard approach for websites to respond to DNT signals, and Bay Junk does not currently recognize or respond to them.

A. Managing Your Privacy Preferences

Even though we do not respond to Do Not Track signals, you can control how your data is collected by:


Adjusting your browser settings to block or delete cookies.
Managing third-party cookies through your browser preferences.
Using privacy-focused browser extensions that limit tracking.



For more details on how to manage cookies, refer to our Cookies & Tracking Technologies section.

8. Exemptions from the Privacy Policy

This Privacy Policy does not apply to any information you choose to share with Bay Junk through email, instant messaging, or social media platforms. These communication methods are not considered secure, and we strongly advise against sharing sensitive or private information through these channels.

A. Non-Secure Communication Channels

Emails & Instant Messaging (e.g., Gmail, Yahoo, Outlook, etc.)
Social Media Platforms (e.g., Facebook, Instagram, Twitter, etc.)
Public Comment Sections & Forum Posts

B. How to Securely Share Personal Information

✅ To protect your privacy, we recommend sharing sensitive information only through our secure website or phone services.
✅ If you have questions about your privacy, please contact us
directly through our official contact methods listed in the “Get in Touch” section.

📌 Reminder: If you post information publicly on social media (even in response to our content), we cannot guarantee its privacy. Always be mindful of what you share online.

9. Links to Other Websites

Our website and online services may contain links to third-party websites for your convenience. However, Bay Junk is not responsible for the content, privacy policies, or practices of any external websites.

A. Third-Party Website Disclaimer

By clicking on a third-party link:

✅ You acknowledge that these websites may have their own privacy policies and terms of use.
✅ Bay Junk
does not control these websites and cannot guarantee their security or accuracy.
✅ You assume full responsibility for
how you interact with external websites.

B. Your Responsibility When Visiting External Links

We encourage users to:
🔹
Review the privacy policies of any third-party sites before providing personal information.
🔹 Be cautious when
sharing data with websites outside of bayjunk.com.



📌 If you have concerns about a linked website, we recommend verifying its legitimacy before use.

10. Age of Consent

Bay Junk is committed to protecting the privacy of children and complying with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws.

A. Age Restrictions

✅ Our website and services are intended for individuals 18 years of age or older.
✅ We
do not knowingly collect Personal Data from children under the age of 13.
✅ If you are under 18, you must have
parental or legal guardian consent before providing any personal information on our site.

B. How We Handle Children’s Data

🔹 If we discover that a child under 13 has submitted Personal Data, we will delete that information immediately.
🔹 If you believe a child has provided us with Personal Data, please
contact us, and we will take the necessary steps to remove it.

C. How Parents Can Contact Us

If a parent or guardian needs to request data deletion for a child under 13, they can:
📩 Contact us via
email or mail (verification of identity may be required).
📌 We will only send requested information to the
parent or guardian’s registered email for security purposes.

11. CAN-SPAM Compliance Notice

Bay Junk is committed to complying with the federal CAN-SPAM Act and ensuring responsible email communication.

A. Your Email Preferences & Opt-Out Rights

✅ You may opt out of receiving marketing emails from us at any time.
✅ Every promotional email we send includes an
unsubscribe link at the bottom.
✅ Once you opt out, we will
remove you from marketing communications, but you may still receive emails related to active transactions, service confirmations, or legal notices.

B. How to Unsubscribe

To stop receiving marketing emails:
📩
Click the “Unsubscribe” link in any email from Bay Junk.
📌 If you experience issues unsubscribing, please
contact us directly to process your request.

12. California Privacy Rights

If you are a California resident, you have certain rights under Section 1798.83 of the California Civil Code regarding the Personal Data shared with third parties for direct marketing purposes.

A. Your Rights Under California Law

Under California law, you may request:
A list of categories of Personal Data that Bay Junk has shared with third parties for direct marketing in the past year.
The names and addresses of third parties with whom we have shared such data.
Examples of services or products marketed by those third parties.

B. How to Submit a Request

To request a copy of this information, please contact us via mail at the address provided in the Contact Information section.

13. Privacy Rights

This Privacy Policy provides additional information for residents of California, Colorado, Connecticut, Florida, Indiana, Iowa, Kentucky, Montana, Oregon, Texas, Tennessee, Utah, and Virginia regarding their Personal Data and the rights they may have under various state privacy laws.


These rights are granted under privacy laws such as:


  • California Consumer Privacy Act (CCPA) (as amended by the California Privacy Rights Act)
  • Colorado Privacy Act (CPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Florida Digital Bill of Rights (FDBR)
  • Indiana Consumer Data Protection Act (ICDPA)
  • Iowa Data Protection Act (IDPA)
  • Kentucky Data Protection Act (KDPA)
  • Tennessee Information Protection Act (TIPA)
  • Texas Data Privacy and Security Act (TDPSA)
  • Utah Consumer Privacy Act (UCPA)
  • Virginia Consumer Data Protection Act (VCDPA)

Other states or countries that enact new privacy laws after this Privacy Policy's publication may also grant additional rights to users in those jurisdictions.


Applicability of Privacy Rights

✅ Not all privacy rights apply uniformly across all jurisdictions.
✅ The rights available to you depend on your
state of residence and applicable laws.
✅ This section
supplements the general Privacy Policy and only applies to residents of jurisdictions with enforceable privacy laws.

A. Your Rights Under Privacy Laws

To request a copy of this information, please contact us via mail at the address provided in the Contact Information section.

1. Right to Access and Know

Under applicable state privacy laws, you may request that Bay Junk disclose the following details about your Personal Data:


Categories of Personal Information Collected – The types of Personal Data we collect and the sources from which we obtain it.
Specific Personal Information Collected – A summary of the exact details we have collected about you (subject to legal limitations).
Business or Commercial Purpose – Why we collect and use your Personal Data.
Categories of Shared Personal Information – If applicable, the types of data we share and with whom.
Categories of Disclosed Personal Information – If applicable, the types of data we disclose to third parties and for what purpose.


Limitations on Data Access Requests



🔹 You can request specific pieces of your Personal Information but not full documents containing multiple individuals' data.
🔹 You can request
categories of sources and third parties we share data with, but we do not disclose the names of specific entities unless legally required.

2. Right to Be Informed

You have the right to request details about how we collect, use, and store your Personal Data, including:


How to Revoke Consent – Information on how you can withdraw your consent for data collection and processing.
How to File a Complaint – Instructions on how to lodge grievances or complaints regarding the handling of your Personal Data.
Purpose of Data Processing – The reasons why we collect and use your Personal Data.
Who We Share Data With – The categories of third parties, service providers, or organizations that receive your Personal Data.
Data Retention Period – The estimated timeframe for which we store your Personal Data, or the factors used to determine this period.
Your Rights Over Your Data – The ability to:

  • Request correction or deletion of your Personal Data.
  • Request restrictions on how your data is processed.
  • Object to certain types of data processing.
    How to File a Complaint with Authorities – Your right to contact government agencies or privacy regulators if you believe your data rights have been violated.
    Source of Data (If Not Collected Directly From You) – Information about where we obtained your data, if it was collected from third-party sources.
    Automated Decision-Making – If applicable, an explanation of any automated decision-making processes, including profiling, and their potential impact on you.


3. Right to Request Correction

You have the right to request that Bay Junk correct any inaccurate or incomplete Personal Information we have about you.

✅ If you believe the information we have on file is incorrect, you may submit a request for correction.
✅ We will update or amend your Personal Data
where appropriate and in accordance with applicable privacy laws.

4. Right to Request Deletion

You may request the deletion of your Personal Information, subject to certain legal and operational exceptions.


✅ Upon receiving a valid request, we will remove your data from our records, except in cases where:

  • We are legally required to retain it.
  • It is necessary to complete an ongoing transaction.
  • Retaining it is necessary for fraud prevention or security purposes.



📌 How to Submit a Request
To
correct or delete your Personal Data, please contact us using the details provided in the Contact Information section of this Privacy Policy.

5. Right to Opt-Out of Sharing for Cross-Context Behavioral Advertising

You have the right to opt out of the “sharing” of your Personal Information for cross-context behavioral advertising, meaning:


✅ We will not use your data to show you personalized ads across different websites.
✅ You can submit an
opt-out request to restrict our use of tracking technologies for advertising purposes.


📌 How to Opt Out:
You can adjust your
cookie settings or use browser-based opt-out tools to limit data tracking.

6. Right to Data Portability

You may request a copy of your Personal Information in a machine-readable format, allowing you to:


Access, review, and transfer your data to another service provider.
✅ Receive your information in a
structured, commonly used digital format (e.g., CSV, JSON).



📌 How to Request Your Data:
Submit a request through our
Contact Information section, and we will provide the data in accordance with legal requirements.

7. Right to Encryption

In certain jurisdictions, you may have the right to request that your Personal Information be encrypted:


At rest – When stored in our databases.
In transit – When transmitted securely over the internet.



Bay Junk employs industry-standard encryption to protect your data. However, if you would like additional information about how your data is secured, you may contact us directly.

8. Right to Restrict Processing

You may have the right to request that we restrict the processing of your Personal Data in certain situations, including:


If you contest the accuracy of your Personal Information – We will temporarily restrict processing while we verify and correct any inaccuracies.

If processing is unlawful, but you do not want your data deleted – You may request that we limit how your data is used instead of erasing it.

If we no longer need your data, but you require it to establish, exercise, or defend legal claims – We will retain your data in a restricted manner for legal purposes.

If you object to our processing of your Personal Data – We will pause processing while we evaluate whether our legitimate business interests override your rights.



📌 How to Request a Processing Restriction
To request a restriction on processing your Personal Data, please
contact us using the details provided in the Contact Information section of this Privacy Policy.

9. Right to Object & Withdraw Consent

You may have the right to:


Object to our processing of your Personal Data if it impacts your rights and freedoms, especially when processing is based on our legitimate business interests.

Withdraw your consent at any time – If we rely on your consent to process your data, you may request to stop such processing at any moment.



📌 How to Exercise This Right:
To object or withdraw consent, please
contact us through the details provided in our Contact Information section.

10. Right to Avoid Automated Decision-Making

You may have the right to object to decisions made solely by automated processing, including profiling, if such decisions:


Have legal effects on you (e.g., denial of a service).
Significantly affect you based on an automated evaluation of your data.


📌 How We Handle Automated Processing:
Bay Junk does
not currently use fully automated decision-making that significantly affects individuals. However, if this changes, we will ensure:
🔹 You have the right to
request human intervention in decision-making.
🔹 You can
contest automated decisions and express your viewpoint.

11. Right to Opt Out of the Sale or Sharing of Your Personal Data

Bay Junk does not sell your Personal Data for profit. However, under certain privacy laws, some data-sharing activities—such as advertising and analytics—may be considered a "sale" or "sharing" of Personal Data.


You have the right to opt out of the sale or sharing of your Personal Information for these purposes.



📌 How to Exercise This Right:
To opt out, please
[click here] and complete the form to request that we do not sell or share your Personal Data.

B. Verification of Requests to Exercise Rights

To protect your privacy and security, Bay Junk must verify your identity before processing any requests related to your Personal Data.


How We Verify Your Request
When you submit a request to access, correct, or delete your Personal Data, we may:

  • Request specific details to confirm your identity (e.g., email, phone number, past service history).
  • Ask you to verify ownership of your account or prior interactions with us.

Using an Authorized Agent
If you choose to have an
authorized agent make a request on your behalf, we may:

  • Require written authorization proving they have permission to act for you.
  • Request additional verification to confirm their identity and authority.



📌 How to Submit a Request:
To exercise your privacy rights, please
contact us through the details provided in our Contact Information section.

C. Additional Explanation of Categories of Personal Information We Collect

Bay Junk collects Personal Information that may identify you, your household, or your device, or that can be reasonably linked to you.


What Is Considered Personal Information?

✅ Data that directly identifies you (e.g., name, phone number, email, address).
✅ Information linked to your household (e.g.,
service requests, past interactions).
✅ Device-related data (e.g.,
IP address, browsing activity on our website).



What Is NOT Considered Personal Information?

Publicly available information from government records.
De-identified or aggregated data that cannot be linked back to you.
Information covered under other laws (e.g., medical records under HIPAA).

D. Additional Disclosure for How We Use Your Information

Bay Junk uses your Personal Information only for the purposes outlined in this Privacy Policy. We will not use your data for materially different, unrelated, or incompatible purposes without providing you with prior notice.


Data Retention & Limitations



✅ We do not retain Personal Information beyond what is necessary for business operations or legal compliance.
✅ If your information was collected for a
single, one-time transaction, we are not required to retain it.
✅ We do
not re-identify or link anonymized data that is not maintained in a way that qualifies as Personal Information.

E. Exemptions to Deletion Requests

In certain situations, Bay Junk may decline a request to delete your Personal Information if retention is necessary for legal, security, or business purposes, as permitted under applicable laws.


Situations Where We May Retain Your Personal Information:


To Complete Transactions & Fulfill Contracts
We may retain your data if it is necessary to:

  • Complete a service you requested (e.g., junk removal, invoicing, or refunds).
  • Honor a written warranty or service agreement.
  • Fulfill any contractual obligations between you and Bay Junk.

To Protect Against Fraud & Security Threats
We may keep your data to:

  • Detect, prevent, or investigate security incidents, fraud, or illegal activities.
  • Prosecute those responsible for fraudulent or malicious activities.

To Maintain System Integrity & Debug Issues
Your data may be retained to:

  • Identify and fix errors that affect Bay Junk’s website or internal systems.
  • Ensure intended functionality remains operational.

To Support Free Speech & Legal Rights
We may retain your data to:

  • Support free speech rights or comply with legal protections under applicable laws.
  • Ensure another individual’s rights are not infringed upon.

To Comply with Legal Obligations
Bay Junk may be required to keep your data to:

  • Follow state and federal regulations (e.g., California Electronic Communications Privacy Act).
  • Respond to legal inquiries, subpoenas, or government investigations.

To Conduct Research & Improve Services
If you provided
informed consent, your data may be retained for:

  • Scientific, historical, or statistical research that benefits the public.
  • Internal business purposes, such as analyzing trends to improve service offerings.



📌 How to Request Data Deletion:
If you wish to delete your Personal Information, please
contact us through the details provided in our Contact Information section. Requests will be reviewed according to the above exemptions.

F. After You Make an Opt-Out Request

Once you submit a request to opt out of sharing your Personal Information, Bay Junk will:


Honor your request for at least 12 months before asking if you’d like to opt back in (unless a different period is required by law).
Process and comply with your request within 15 days of receipt.
Only use the Personal Information in your request to review and fulfill your opt-out request.


Changing Your Opt-Out Preference


If you change your mind and wish to opt back in to Personal Information sharing, you may do so at any time by contacting us via mail or through our official contact methods.

G. No Discrimination for Exercising Your Rights

Bay Junk respects your privacy rights and will not discriminate against you for exercising any of the rights granted under applicable privacy laws. This protection extends to employees, job applicants, independent contractors, and customers.


What This Means for You:


We will NOT deny you access to our services for making a privacy request.
We will NOT charge you higher prices or impose penalties for exercising your rights.
We will NOT provide you with a lower quality of service based on your privacy preferences.
We will NOT suggest that you may receive different pricing, benefits, or service levels due to your privacy choices.



Bay Junk is committed to providing equal access to our services while respecting your data privacy choices.

H. Legal Bases for Processing

Bay Junk processes Personal Information only as permitted by law. Our legal bases for collecting, using, and storing your data include:



Providing Services – To deliver and fulfill junk removal services you request.
Fulfilling Contracts – To perform contractual obligations or take necessary steps before entering into a contract.
Improving Services – For research, development, and service enhancements.
Marketing Communications – To send you promotional offers, updates, and service notifications (with your consent).
Fraud Prevention & Security – To protect against fraud, security risks, and illegal activities.
Creating Anonymous Data – To generate non-personally identifiable insights for internal use.
Legal & Regulatory Compliance – To meet applicable laws, regulations, or law enforcement requests.
Consent-Based Processing – When you explicitly provide consent for specific uses of your Personal Data.
Protecting Vital Interests – If necessary to protect your safety or another person’s.
Legitimate Business Interests – When processing is essential to Bay Junk’s operations or a third party’s interests, except where overridden by your fundamental rights and freedoms.

I. Exercising Your Right to Erasure

If you have the right to request erasure of your Personal Data, you may submit a request at any time by contacting us via email as outlined in Section 16 of this Privacy Policy.


How We Handle Erasure Requests



✅ Upon receiving your request, we will review and process it in accordance with applicable privacy laws.
✅ If your Personal Data has been made
public, and we are legally required to delete it, we will take reasonable steps to inform third parties processing your data of your erasure request.
✅ Depending on
available technology and implementation costs, we will take appropriate measures to ensure your data is removed or anonymized where possible.

14. Canada Privacy Rights

This section applies exclusively to visitors, users, and customers located in Canada and supplements the privacy rights outlined in this policy. If any terms in other sections of this policy conflict with Canadian privacy laws, the terms in this section will apply for Canadian residents.

A. Additional Privacy Rights for Canadian Residents

In addition to the privacy rights listed in Section 13, Canadian residents also have the right to:


Opt-Out of Marketing Emails – You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email.



Exercise Privacy Rights Under Canadian Law – You may submit a request regarding your Personal Data in accordance with Section 16 of this Privacy Policy.

15. How to Submit a Request to Exercise Your Privacy Rights

If you wish to exercise any of your privacy rights, you may submit a verifiable request using one of the following methods:


A. Contacting Bay Junk Directly


📬 Mailing Address:
Bay Junk LLC
[Your Business Address]

📩 Email:
privacy@bayjunk.com

📞 Phone:
(650) 241-3775


B. Online Request Submission


You may also submit a request through our Contact Us page.


C. Verification of Requests



For security purposes, we may verify your identity before processing any privacy-related requests. This may include:


✅ Requesting additional details to confirm your identity.
✅ Verifying account ownership based on previous interactions with Bay Junk.

Verification & Response to Privacy Requests

Bay Junk is committed to protecting your privacy. To ensure that Personal Information requests are secure and legitimate, we follow a verification process before fulfilling any requests.

A. Who Can Submit a Request?

Only you or an authorized representative can make a request regarding your Personal Information.
✅ We are
not required to provide Personal Information more than twice in a 12-month period, unless mandated by applicable law.

B. Identity Verification

To protect your data, we must:


Verify your identity or authority before providing any Personal Information.
Confirm that the data requested pertains to you or the individual you are legally authorized to represent.
✅ If we
cannot verify your identity, we may not be able to process your request for security reasons.

C. Response Timeframe & Delivery

📌 Standard Response Time: We aim to respond within 45 days of receiving your written request.
📌
Extensions: If more time is needed (up to 90 days), we will notify you in writing.
📌
Delivery Method: You may choose to receive your response electronically or by mail.
📌
Data Coverage: Any disclosures provided will only cover the 12-month period preceding the request.
📌
Denial of Requests: If we cannot comply with a request, we will provide an explanation, subject to legal restrictions.

D. Data Portability Requests

✅ If you request data portability, we will provide your Personal Information in a format that allows you to easily transfer it to another entity (e.g., via electronic mail).

E. Declined Requests

Applicable laws may require or allow us to decline certain requests. If this happens:


✅ We will inform you
why we cannot process your request (subject to legal limitations).
✅ We may
request additional information to confirm your identity or the validity of the request.

Appeals Process

Bay Junk is committed to protecting your privacy. To ensure that Personal Information requests are secure and legitimate, we follow a verification process before fulfilling any requests.

A. How to Submit an Appeal

✅ If your request is denied, you may appeal our decision by [clicking here] and submitting the required form.
✅ We will review your appeal and provide a
written response within 60 days, explaining our decision.

B. If Your Appeal Is Denied

✅ If your appeal is denied, you may escalate the matter by filing a complaint with the appropriate regulatory authority in your state:

  • California: Submit a complaint with the California Privacy Protection Agency [Click Here]
  • Texas: Submit a complaint with the Texas Attorney General [Click Here].

 

  If the Privacy Complaint Form link is broken, visit:

                    Texas Attorney General Consumer Protection Page
                    Then select
"Privacy Complaint Form."


16. Your Nevada Privacy Rights

Under Nevada law (SB 220), residents have the right to opt out of the sale of certain types of Personal Information.


Bay Junk does NOT sell your Personal Information to third parties for monetary gain, as defined by Nevada law.
✅ If our data-sharing practices change in the future,
Nevada residents will have the right to opt out of the sale of their Personal Information.


How to Submit an Opt-Out Request


If you are a Nevada resident and would like to preemptively request to opt out in case of future changes to our data-sharing practices, please send a written request by mail to:



📬 Bay Junk LLC
[Your Business Address]

📩 Email: privacy@bayjunk.com

17. Amendments to This Privacy Policy

Bay Junk reserves the right to update or modify this Privacy Policy at any time, with or without prior notice.


Changes will take effect immediately upon posting on our website.
Revisions related to the use of Personal Information will not be applied retroactively.



📌 We encourage users to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

18. International Processing Disclosure

Bay Junk may process and store Personal Information on servers located in the United States. If you voluntarily submit your Personal Information through our website, electronic communication, or other means, your data may be transferred, stored, and accessed in the United States.



The European Union and some other jurisdictions have not deemed U.S. data protection laws to provide “adequate” privacy protection.
✅ By submitting your Personal Information, you
consent to its processing and storage in the United States.
If you do not consent, please do not provide your Personal Information to Bay Junk.

19. Employees, Contractors, and Job Applicants

Bay Junk maintains a separate Privacy Policy for employees, independent contractors, and job applicants, including:


Employees & Independent Contractors – Individuals performing work for Bay Junk, whether full-time, part-time, or contract-based.
Dependents & Beneficiaries – Those listed under employee or contractor records for benefits or emergency contact purposes.
Job Applicants – Individuals applying for positions with Bay Junk.


📌 How to Access the Employee & Contractor Privacy Policy


To
view or request a copy of our privacy policy related to employees, contractors, and job applicants, please contact us using the details provided in Section 20 (Contact Information).

20. Contact Us

If you have any questions about this Privacy Policy or need to report a violation of our Terms and Conditions, please contact us using one of the following methods:


📬 Mailing Address:
Bay Junk LLC
[Your Business Address]


📩 Email:
privacy@bayjunk.com


📞 Phone:
(650) 241-3775



🌐 Online Inquiries:
You may also submit a request through our
Contact Us page.

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